Data Protection Policy

Bet Bisa Privacy Policy

Your personal information is our most valued asset. Find out exactly how Bet Bisa collects, stores, and protects your data — all explained in full detail right here.

Last Updated: January 2026
1

Introduction & Applicability

Welcome to Bet Bisa. This Privacy Policy ("Policy") explains what information is collected from users of the Bet Bisa platform — including the betbisa.biz website and our mobile app — how that information is used, and how it is kept secure.

Bet Bisa believes that your privacy is a fundamental right. We never sell your personal data or share it with third parties without authorization. This policy has been prepared in accordance with international data protection standards.

By using any of Bet Bisa's services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using Bet Bisa.

Our Commitment: Bet Bisa will never use your personal information without your consent. Protecting your privacy is our highest priority.
2

What Information We Collect

Bet Bisa may collect your information in several ways. The details are outlined below:

Information you provide directly:

  • Name, date of birth, gender
  • Mobile number and email address
  • Residential address and district
  • National ID or passport number (for KYC verification)
  • Payment details — such as Mobile Pay, Nagad, or mobile banking numbers

Automatically Collected Information:

  • IP address and device type
  • Browser version and operating system
  • Time spent on site and pages visited
  • Login timestamps, betting history, and transaction records
  • Information collected via cookies and tracking pixels
Data Type Purpose Retention Period
Registration Details Account Creation & Verification 5 Years After Account Closure
Payment Information Transaction Processing 7 years (legal obligation)
Gaming history Dispute Resolution & Audits 3 Years
Log Data Security Monitoring 90 Days
Cookies Service Improvement 30 days – 1 year
3

How Your Information Is Used

Bet Bisa uses your information only for specific and legitimate purposes. We never use your data for anything unnecessary.

  • Account Management: Registration, login, password reset, and KYC verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Responding to your complaints or enquiries.
  • Fraud Prevention: Detecting and blocking suspicious activity.
  • Personalized Experience: Showing games and offers tailored to your preferences.
  • Legal Compliance: Meeting regulatory requirements and supporting audits.
  • Contact: Sending important updates, bonus offers, and promotional messages.
Marketing Communications: If you no longer wish to receive promotional messages from Bet Bisa, you can unsubscribe at any time from your account settings or by emailing support@betbisa.biz.
4

Data Sharing & Third Parties

Bet Bisa never sells your personal information. However, in limited and specific circumstances, data may be shared with trusted partners:

  • Payment Providers: Mobile Pay, Nagad, Rocket, and others — used solely to process transactions.
  • Identity Verification Services: Licensed verification partners for the KYC process.
  • Legal Authorities: In cases involving a court order or government investigation.
  • Technology Partners: Server hosting and cybersecurity service providers.

All third-party partners are required to comply with Bet Bisa's privacy standards. They are not permitted to use your information for their own purposes.

Please Note: Bet Bisa will never ask for your password or OTP over the phone or by email. If anyone requests this information, treat it as a fraudulent attempt.
5

Cookies & Tracking Technologies

Bet Bisa uses cookies on its website to enhance your experience and ensure the site functions properly. Cookies are small text files stored in your browser.

Bet Bisa uses the following types of cookies:

  • Essential Cookies: These are required to manage login sessions and core site functionality — they cannot be disabled.
  • Performance Cookies: Measuring time spent on each page — used to improve the site experience.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics Cookies: To analyze usage patterns and improve our services.

You can disable non-essential cookies at any time from your browser settings. Please note that doing so may affect certain features of the site.

6

Our Security Measures for Data Protection

Bet Bisa uses industry-leading technology to keep your data safe. The core pillars of our security framework are:

  • SSL/TLS Encryption: All data exchanged between you and Bet Bisa's servers is transmitted in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Protecting the platform from cyber attacks.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Restricted Access: Only authorized personnel are permitted to access your information.
  • Data Backup: Regular backups are maintained in secure locations.
In the event of a data breach, Bet Bisa will notify affected users within 72 hours and take all necessary action.
7

Your Data Rights

As a Bet Bisa user, you have full control over your own data. You can submit any of the following requests to us:

Right to Access

You may request to know what personal information Bet Bisa holds about you.

Right to Rectification

You may request corrections to any information that is inaccurate or out of date.

Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of the rights listed above support@betbisa.bizto send us an email. Bet Bisa will respond to your request within 30 business days.
8

Children's Privacy

Bet Bisa strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal information from minors.

If a parent or guardian suspects that their child has registered on Bet Bisa, please contact our support team immediately. We will promptly close the account and delete all associated data.

For Parents: Use parental controls on your devices to keep your children away from online gaming. Bet Bisa is a strong advocate of responsible gaming.
9

Changes to the Privacy Policy

Bet Bisa may update this Privacy Policy when necessary. In the event of any changes, we will take the following steps:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Advance notice will be sent to your registered email address for any significant changes.
  • You will be given the opportunity to consent before any new policy takes effect.

Continued use of Bet Bisa after any changes will be taken as your acceptance of the updated policy. Please check this page regularly.

10

Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@betbisa.biz
  • Response Time: Typically within 24–48 hours
  • Privacy Requests: Resolved within 30 business days

Bet Bisa's Privacy Policy is effective from January 2026. The English version of this policy shall be considered the official version.

Why Bet Bisa Trusted?

Our privacy policy is backed by a unique combination of technology, security, and human commitment.

SSL Encryption

256-bit SSL encryption is active across all Bet Bisa pages. Every transaction and piece of data is transmitted through a fully secure channel.

KYC Verification

Every account goes through KYC verification, ensuring that no false identities can be used on Bet Bisa.

Secure Data Storage

Your data is stored on encrypted servers. Regular backups and multi-layer access controls ensure your information remains secure at all times.

No Data Sales

Bet Bisa never sells your personal information to third parties. Your data is used solely to improve our services.

User Controls

You can view, update, or request deletion of your information at any time. Your data is yours to control.

International Standards

Bet Bisa complies with international data protection regulations. Our policies are regularly verified through third-party audits.

100% Secure Platform

Keeping Your Data Safe
Enjoy the Best Gaming Experience

Your privacy is fully protected at Bet Bisa. Register securely and enjoy the benefits of Bangladesh's premier online gaming platform.

বাংলা